Terms of service

Partners Coffee
Terms of Service
Last updated: May 19, 2026

 

Please read these Terms of Service carefully before using www.partnerscoffee.com and the Partners Coffee mobile application (collectively, the “Site”). The app covers all features including mobile ordering, in-store pickup, and café delivery. By accessing the Site, placing an order, creating an account, or using the app in any capacity, you agree to be bound by these terms. If you do not agree, please do not use the Site or the app.

These Terms of Service apply to all visitors, customers, and users of the Site and the app, including those placing orders for in-store pickup or café delivery through the app. Partners Coffee reserves the right to update these terms at any time. We will notify you of material changes by updating the “Last updated” date above. Your continued use of the Site or app following any changes constitutes your acceptance of the revised terms.

 

1. Definitions

• Partners Coffee shall mean Partners Coffee NYC Inc., its subsidiaries, successors and assigns (“Partners Coffee”).
• Customer shall mean the person placing an order or using the Site or the Partners Coffee app, including any person acting on behalf of and with the authority of a Customer.
  
• Goods shall mean physical products supplied by Partners Coffee to the Customer, as described on the Site, invoices, or order confirmations.
  
• Services shall mean all services supplied by Partners Coffee to the Customer, including subscriptions, advice, or recommendations.
  
• Price shall mean the price payable for Goods or Services as listed on the Site at the time of purchase.

 

2. Acceptance of Terms

By placing an order, using the Site, or downloading or using the Partners Coffee app — including for mobile ordering, in-store pickup, or café delivery — you confirm that you are at least 18 years of age, are legally capable of entering into binding contracts, and accept these Terms of Service in full.

These terms are binding upon acceptance and may only be amended with the written consent of Partners Coffee. Where more than one person has entered into an agreement with Partners Coffee, those persons shall be jointly and severally liable for all payments.

 

3. The Partners Coffee App

The Partners Coffee mobile application (“the app”) is available for download on iOS and Android. The app allows you to place orders for in-store pickup at any of our locations, manage your account, track orders, and access exclusive offers.

All orders placed through the app are subject to these Terms of Service in full. Placing an order through the app constitutes the same acceptance of these terms as placing an order through the website.

• In-store pickup orders
  
  • When you place a pickup order through the app, your order will be prepared and held ready for collection at the café location you select. It is your responsibility to collect your order within a reasonable time of the confirmed ready time. Orders not collected within 45 minutes of the ready notification may be disposed of and will not be refunded or credited.
    
  • Please check your order carefully at the point of collection before leaving the café. Any errors or missing items must be raised with staff before you leave. Once you leave the premises the order is considered accepted as received. Our team is always happy to check your order with you before you go.
    

• App availability and accuracy
  
  • Partners Coffee makes reasonable efforts to ensure the app is available and that menu items, pricing, and availability displayed are accurate. However, we do not guarantee uninterrupted availability of the app. Menu items are subject to availability and may be withdrawn without notice. Where an item you have ordered is unavailable, we will refund or contact you to arrange an alternative.
    

• App account security
  
  • Your app account is protected by the login credentials you create. You are responsible for maintaining the security of your account and for all orders placed through it. If you believe your account has been accessed without your authorization, contact us immediately at hello@partnerscoffee.com.
    

 

4. Account Registration

You may create an account on the Site to manage orders, track shipments, and save preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate and complete information when creating an account and to update your information as necessary. Partners Coffee reserves the right to suspend or terminate accounts that violate these terms or that have been inactive for an extended period.

You must notify us immediately at hello@partnerscoffee.com if you become aware of any unauthorized use of your account.

 

5. Price and Payment

All prices are listed in US dollars and are subject to change without notice. Partners Coffee reserves the right to adjust pricing at any time. The price charged will be the price displayed at the time your order is placed.

New York state and local sales tax, and any other applicable taxes and duties, will be added to the Price at checkout.

At Partners Coffee’s sole discretion, a deposit may be required for certain orders. Receipt of payment other than cash shall not constitute payment until the funds have been honored and cleared.

We accept major credit cards and other payment methods as displayed at checkout. By submitting an order you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

 

6. Delivery of Goods

Delivery will take place either at our premises or at the address you provide at checkout. You are responsible for ensuring someone is available to receive delivery. If delivery cannot be completed as arranged, Partners Coffee reserves the right to charge a reasonable redelivery fee.

Delivery costs are as displayed at checkout and may be included in the Price, charged in addition to the Price, or for the Customer’s account, at Partners Coffee’s discretion.

Delivery to a third party nominated by you (for example, a gift recipient) is deemed delivery to you for the purposes of this agreement.

Partners Coffee will make reasonable efforts to deliver within any estimated timeframe but does not guarantee delivery by a specific date. Delays do not entitle either party to treat the contract as cancelled.

 

7. Risk and Title

Risk in the Goods passes to you upon delivery. Ownership of the Goods does not pass to you until Partners Coffee has received payment in full for the Goods and you have met all other obligations under any contract between you and Partners Coffee.

 

8. Subscriptions, Defects, and Returns

Our full policies covering subscriptions, defects and inspection, returns and refunds, ground coffee, in-store purchases, gift cards, allergens, and food safety are governed by our Returns and Refunds Policy, which is incorporated into these Terms of Service by reference and forms part of the binding agreement between you and Partners Coffee.

The following key principles apply and are binding on all customers:

• All eligible returns are resolved with store credit only. We do not issue cash refunds except where required by applicable law.
  
• Ground coffee cannot be returned, exchanged, or refunded under any circumstances.
  
• Defective or damaged goods must be reported within 7 days of delivery. Do not dispose of the product until we have confirmed resolution.
  
• In-store food and beverage quality concerns must be raised with staff before leaving the café. No remedy is available after the customer has left the premises.
  
• Any dispute arising from a return, refund, or product quality claim is subject to the dispute resolution process in Section 16 of these Terms of Service.

 

9. Intellectual Property

All content on the Site — including text, images, logos, graphics, product descriptions, and design — is the property of Partners Coffee and is protected by US and international copyright and Trademark laws.

You may not reproduce, distribute, modify, or use any content from the Site for commercial purposes without our prior written consent. Personal, non-commercial use is permitted provided you do not remove any copyright or proprietary notices.

Partners Coffee’, the Partners Coffee logo, and related marks are trademarks of Partners Coffee. Nothing in these terms grants you any right to use our trademarks.

 

10. Prohibited Uses

You agree not to use the Site to:

• Violate any applicable laws or regulations
  
• Submit false, misleading, or fraudulent information
  
• Transmit spam, viruses, or any harmful code
  
• Attempt to gain unauthorized access to any part of the Site or its systems
  
• Scrape, harvest, or collect data from the Site without our written permission
  
• Use the Site in any way that could damage, disable, or impair its operation
  
• Impersonate Partners Coffee or any other person or entity

 

11. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information on the Site are accurate and complete. However, we do not warrant that all content is error-free, current, or suitable for any particular purpose. Product weights, dimensions, and attributes are approximate.

Prices and availability are subject to change without notice. The price displayed at the time you place your order is the price you will be charged. If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or correct the order. If your payment has already been processed, we will issue a full refund promptly.

If a product you receive is not as described or pictured, your remedy is to return it in unused condition in accordance with our Returns and Refunds Policy.

 

12. User-Generated Content and Reviews

We welcome product reviews and other content from customers aged 18 and over. By submitting content to us — including reviews, comments, photographs, or other material through the Site, email, or social media — you:

• Confirm you have read and agree to these Terms of Service
• Grant Partners Coffee a non-exclusive, worldwide, perpetual, royalty-free license to use, copy, display, distribute, and create derivative works from your submission
• Represent that you own all rights in the content you submit
• Agree that we may publish your submission including any personal identifiers it contains
  

You may not submit content that is offensive, defamatory, discriminatory, sexually explicit, or otherwise objectionable, or that infringes the rights of any third party. Partners Coffee reserves the right to remove any submitted content at any time without notice.

Any feedback, suggestions, or ideas you provide to Partners Coffee become our property and may be used by us for any lawful purpose without compensation or attribution to you.

 

13. Warranty

• Product warranty
  
  • Partners Coffee takes pride in the quality of our products. Our coffee is roasted and packed to high standards and we stand behind it. If you receive a product that is defective, damaged, or not as described, please contact us in accordance with Section 8 (Subscriptions, Defects, and Returns) and we will work to resolve the issue.
    
  • For goods not manufactured by Partners Coffee — such as third-party equipment, mugs, or merchandise — the applicable warranty is the current warranty provided by the manufacturer. Partners Coffee is not responsible for any manufacturer warranty terms beyond what is expressly provided by that manufacturer.
    
  • To the extent permitted by law, Partners Coffee makes no warranties beyond those expressly stated here in relation to our products, including no implied warranty of fitness for a particular purpose. Nothing in these terms limits your statutory rights as a consumer under New York or applicable federal law.
    

• Site warranty
  
  • The Site and all content, information, and services provided through it are offered on an “as is” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free from security vulnerabilities or data breaches. You use the Site at your own risk.
    

 

14. Limitation of Liability

To the fullest extent permitted by law, Partners Coffee’s total liability to you for any claim — whether arising from your use of the Site or from the purchase, receipt, or use of our products — shall not exceed the amount you paid for the relevant order.

Partners Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from either your use of the Site or your use of our products, including loss of profits, loss of data, personal injury caused by product misuse, or loss of goodwill, whether arising in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

We are not liable for problems caused by you, a third party, your misuse of a product contrary to its instructions or intended purpose, or any event outside our reasonable control including supply chain disruptions, natural events, or carrier failures.

Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for defective products under applicable product liability law, or any other liability that cannot be excluded by law.

 

15. Indemnification

You agree to indemnify, defend, and hold harmless Partners Coffee. and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from:

• Your use of or inability to use the Site
  
• Your purchase or use of our products in a manner inconsistent with their intended purpose or our instructions
• Your violation of these Terms of Service
• Your infringement of any third-party rights, including intellectual property rights
• Any content you submit to the Site
  

 

16. Dispute Resolution

Partners Coffee values its relationship with every customer and wants to resolve any concerns quickly and fairly. Before pursuing any formal legal action, you agree to follow the steps below in order. Skipping any step is a material breach of these Terms of Service.

• Step 1 — Written notice and informal resolution (required)
  
  • If you have a dispute with Partners Coffee, you must first send us written notice by email to hello@partnerscoffee.com with the subject line “Dispute Notice.” Your notice must include your full name, mailing address, order number, a description of the dispute, and the resolution you are seeking.
    
  • We will acknowledge your notice within five business days and work with you in good faith to resolve the matter. You agree to give us 30 days from receipt of your notice to resolve the dispute before taking any further action. Either party may request an informal phone or video conference during this period. Most disputes are resolved at this stage.
    

• Step 2 — Mediation (required)
  
  • If the dispute is not resolved informally within 30 days, either party may request mediation before a neutral mediator. Mediation must be attempted in good faith before either party may proceed to arbitration or small claims court. The cost of mediation will be shared equally between the parties unless the mediator determines otherwise.
    
  • Mediation may be conducted remotely by phone or video conference. Either party may request mediation through the American Arbitration Association (AAA) Consumer Mediation program or a mutually agreed mediator. The mediation process shall not exceed 30 days unless both parties agree in writing to extend it.

• Step 3 — Small claims court
  
• • Given that the average Partners Coffee order value is modest, we encourage the use of small claims court as the primary formal remedy for eligible disputes. Either party may bring a claim in the New York City Civil Court — Small Claims Part, or the small claims court in the county where you reside, provided the claim falls within that court’s jurisdictional limits.
    
  • Small claims court is faster, cheaper, and designed for disputes of this size. You do not need a lawyer. Filing fees are low. We believe this is the fairest and most practical route for both parties when informal resolution and mediation have not succeeded.
    
  • Either party may proceed to small claims court after completing Steps 1 and 2, or if the claim qualifies and the other party agrees to waive the mediation step in writing.

• Step 4 — Binding arbitration
• • For claims that do not qualify for or are not resolved by small claims court, and only after Steps 1 and 2 have been completed, the dispute shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are designed to be streamlined and low-cost for consumers. The AAA Consumer Arbitration Rules are available at www.adr.org. 
  • The arbitration shall be conducted in New York, New York, or remotely by phone or video conference at either party’s request. A single arbitrator will be appointed. The arbitrator may award any relief that a court could award, including injunctive relief, but only on an individual basis.
  • Filing fees for consumer arbitration under the AAA Consumer Rules are significantly lower than court filing
    fees. Partners Coffee will pay all AAA administrative fees beyond the initial consumer filing fee unless the arbitrator finds the claim to be frivolous. 
  • The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
    
  • No class actions
    • You and Partners Coffee agree that all disputes will be resolved on an individualbasis only. You may not bring or participate in any class action, class arbitration, consolidated proceeding, or representative action against Partners Coffee. If this class action waiver is found unenforceable, the arbitration clause will not apply and the dispute will be resolved in court on an individual basis.
      
  • Opt-out of arbitration
    
    • You may opt out of the arbitration agreement in Steps 3 and 4 by sending written notice to hello@partnerscoffee.com within 30 days of first accepting these Terms of Service. Your notice must include your full name, mailing address, and a clear statement that you are opting out of arbitration. Opting out does not affect your obligation to follow Steps 1 and 2 before pursuing any legal action. If you
      opt out, Partners Coffee will also not be bound by the arbitration clause.
      
  • Exceptions — no notice required
    
    • Either party may seek emergency injunctive or equitable relief in court at any time without first completing Steps 1 through 3, where necessary to protect intellectual property rights or prevent irreparable harm. This exception is narrow and does not apply to money damages. 
  • Costs, fees, and frivolous claims
    
    • Each party shall bear its own legal costs and attorneys’ fees unless the arbitrator or court finds that a claim or defense was frivolous, brought in bad faith, or asserted for an improper purpose, in which case fees and costs may be awarded against the offending party.
    • A claim or defense will be considered frivolous if it has no reasonable basis in fact or law, is brought primarily to harass or burden the other party, seeks relief grossly disproportionate to the harm alleged, or is substantively identical to a claim that has already been resolved between the parties.
      
    • Where a claim is found to be frivolous, the party bringing it agrees to reimburse Partners Coffee for all reasonable costs and attorneys’ fees incurred in defending against it. Partners Coffee reserves the right to seek such recovery in any applicable proceeding.
      
    • To discourage abuse of the dispute process, any party who initiates arbitration or small claims proceedings without first completing Steps 1 and 2 in good faith shall be deemed to have brought a frivolous claim for purposes of fee-shifting, unless emergency relief was sought under the exceptions clause.
      
  • Governing rules and survival
    
    • This dispute resolution clause is governed by the Federal Arbitration Act. It survives termination of your account or your use of the Site. If any part of this clause is found unenforceable, the remaining parts continue in full force.
      

 

17. Applicable Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to them, your use of the Site, or your purchase or use of our products — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — shall be governed exclusively by the laws of the State of New York, without regard to its conflict of laws principles.

• Consent to New York jurisdiction
  
  • By using the Site or placing an order, you expressly consent to the exclusive personal jurisdiction of the state and federal courts located in New York County, New York for any dispute that proceeds to court. You waive any objection to venue in New York County on the grounds of inconvenience, residence, or any other basis.
• Waiver of other jurisdictions
  • You agree that you will not bring any claim against Partners Coffee in any court or tribunal outside of New York County, New York, regardless of where you reside, where you placed your order, or where the alleged harm occurred. Any action filed in another jurisdiction may be transferred to New York County or dismissed at Partners Coffee’s election.
    
• No foreign law
  • You agree that no foreign law, regulation, or jurisdiction applies to your use of the Site or your relationship with Partners Coffee. Partners Coffee makes no representation that the Site or its products are appropriate or available for use outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with your local laws.
    
• Federal Arbitration Act
  • Notwithstanding the foregoing, the arbitration provisions in Section 16 are governed by the Federal Arbitration Act (FAA) and not by state arbitration law, which ensures that the arbitration agreement is interpreted and enforced consistently regardless of which state’s law might otherwise apply.
    

 

18. California Privacy Acknowledgment

Partners Coffee is committed to complying with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section applies specifically to California residents and supplements the applicable law provisions in Section 17.

• Acknowledgment of compliance
  • By using the Site or placing an order, California residents acknowledge that:

• • • Partners Coffee maintains a Privacy Policy that describes its data collection, use, and sharing practices in accordance with CCPA/CPRA requirements
      
    • California residents have been provided with the rights to know, delete, correct, and opt out of the sale or sharing of their personal information as described in the Privacy Policy
    • A “Do Not Sell or Share My Personal Information” mechanism is available on the Site and can be exercised at any time
      
    • Partners Coffee does not sell personal information for monetary consideration
      California residents may submit privacy rights requests by emailing hello@partnerscoffee.com with the subject line “California Privacy Request” and will receive a response within 45 days
      

• Pre-litigation notice requirement
  • Before initiating any legal action or regulatory complaint relating to Partners Coffee’s privacy practices, California residents agree to first follow the dispute resolution steps in Section 16, including providing written notice and allowing 30 days for informal resolution. This gives Partners Coffee a meaningful opportunity to address any privacy concern directly and promptly before formal proceedings are initiated.
    
  • Partners Coffee takes all privacy complaints seriously. In our experience, most concerns can be resolved quickly and without formal action when we are given the opportunity to respond. If you believe we have not handled your personal information correctly, please contact us first at hello@partnerscoffee.com and we will treat your concern as a priority.

• Limitation on claims
  • To the fullest extent permitted by California law, any claim arising under the CCPA or CPRA must be brought within one year of the date you knew or reasonably should have known of the alleged violation. Claims brought after this period are time-barred.
  • Nothing in this section limits your rights under California law that cannot be waived by contract, including your right to file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
  • The Site may contain links to third-party websites. These links are provided for your convenience only. Partners Coffee does not control, endorse, or accept responsibility for any third-party websites or their content. Your use of third-party sites is at your own risk and subject to their own terms and privacy policies.

 

19. In-Store Café Terms

These Terms of Service apply to your interactions with Partners Coffee at our physical café locations in addition to your use of the Site and purchase of our products. By entering any Partners Coffee café, placing an in-store order, or consuming food or beverages on our premises, you agree to the terms set out in this section.

• Allergens and dietary requirements
  • Our cafés handle a range of common allergens on a daily basis, including tree nuts and peanuts, dairy and lactose, gluten and wheat, soy, and eggs. These allergens are present throughout our facilities and kitchens. Despite our best efforts to follow safe food handling practices, we cannot guarantee the absence of allergens in any product or prevent cross-contamination. Our equipment, surfaces, and preparation areas are shared and cannot be considered allergen-free.
  • If you have a severe allergy — particularly to nuts or gluten — we strongly advise that you do not consume our food or beverages. Partners Coffee cannot accept liability for allergic reactions in customers with known severe allergies who consume our products. The safety of our customers with severe allergies is best protected by avoiding our products entirely.
  • For customers with mild intolerances or preferences, please inform our staff before ordering. We will do our best to accommodate you and will be transparent about ingredients and preparation methods. Even where we take precautions, trace contamination remains possible. Full ingredient and allergen information is available on request at any of our café locations.

• Caffeine
  • All Partners Coffee coffee products contain caffeine. Caffeine is a naturally occurring stimulant and its effects vary between individuals. Our espresso-based drinks, filter coffees, and cold brews contain significant levels of caffeine that may be inappropriate for certain groups, including pregnant or breastfeeding individuals, children and adolescents, individuals with heart conditions, high blood pressure, or anxiety disorders, individuals with caffeine sensitivity or intolerance, and individuals taking medications that interact with caffeine.
  • If you have any health condition that may be affected by caffeine, we recommend consulting a medical professional before consuming our products. Decaffeinated options are available, but please note they still contain trace amounts of caffeine.
  • Partners Coffee accepts no liability for any adverse health effects arising from caffeine consumption where the customer has not disclosed a relevant health condition to our staff, or where a reasonable person in the customer’s position should have been aware of the risks of caffeine consumption.

• Food safety and illness claims
  • Partners Coffee prepares all food and beverages in accordance with New York City and New York State food safety regulations. If you have a concern about the quality or safety of something you consumed at one of our cafés, please notify a member of staff immediately and follow up in writing to hello@partnerscoffee.com within 24 hours of your visit. Please retain any remaining food or beverage product if possible, and do not discard packaging or receipts. Partners Coffee will investigate all food safety reports promptly and in good faith.

• Premises safety
  • Partners Coffee takes the safety of our customers and staff seriously. Our cafés are maintained in accordance with applicable New York City health and safety regulations and we conduct regular cleaning and inspection of all areas.
  • Customers are responsible for their own reasonable care while on our premises. By entering a Partners Coffee café you acknowledge that you will exercise reasonable care for your own safety, watch where you are walking, observe any hazard signage, and follow any reasonable instructions given by our staff.
  • New York law applies comparative fault principles to personal injury claims. Where a customer’s own conduct contributed to an incident, any damages may be reduced proportionately to reflect that contribution.

• Incident reporting
  • Any accident, injury, or hazard must be reported to a Partners Coffee staff member immediately, and before leaving the premises. Any written claim or legal notice relating to a personal injury or accident on our premises must be submitted in writing within 30 days of the incident at hello@partnerscoffee.com or by mail to Partners Coffee NYC Inc., 1115 Flushing Avenue, Brooklyn, NY 11237. Claims submitted after this period may be contested on the basis that our ability to investigate has been prejudiced.

• Surveillance (CCTV)
  • For the safety and security of our customers, staff, and premises, Partners Coffee café locations are monitored by closed-circuit television (CCTV). By entering our cafés you acknowledge and consent to being recorded. Footage may be used for security, incident investigation, insurance claims, and where required by law, disclosure to law enforcement. Footage is not shared with third-party advertising partners. To request access to footage in which you appear, contact us at hello@partnerscoffee.com.

• Limitation of liability for in-store purchases
  • To the fullest extent permitted by applicable law, Partners Coffee’s total liability arising from any in-store purchase — including claims relating to food quality, beverage preparation, allergic reactions where our allergen obligations have been met, or damage to personal property — is capped at the total price paid for the specific product that is the subject of the claim. This cap applies regardless of the legal theory on which the claim is based.
  • Nothing in this section limits our liability for death or personal injury caused by our gross negligence or willful misconduct, or for any liability that cannot be limited by applicable law.

• Conduct on premises
  • Partners Coffee reserves the right to refuse service to any individual at any time, at the sole discretion of our staff, in accordance with applicable law. Behavior that is disruptive, threatening, discriminatory, or harmful to other customers or staff will not be tolerated and may result in being asked to leave the premises.

• Photographs and recordings
  • You are welcome to take personal photographs in our cafés for personal use. You may not record or photograph staff without their consent, and you may not use images or recordings of our premises, products, or branding for commercial purposes without our prior written permission.

• Wi-Fi
  • Where we provide complimentary wi-fi in our cafés, you use it at your own risk. We make no warranty as
    to its speed, availability, or security. You must not use our wi-fi for any unlawful purpose or in a way that
    interferes with other users.
    

• Incorporation of these terms
  • All other provisions of these Terms of Service — including the dispute resolution process in Section 16, limitation of liability in Section 14, applicable law in Section 17, and New York jurisdiction — apply equally to your in-store experience and any claims arising from it.

 

20. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. Partners Coffee does not control, endorse, or accept responsibility for any third-party websites or their content. Your use of third-party sites is at your own risk and subject to their own terms and privacy policies.

 

21. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our data practices.

 

22. Copyright Infringement — DMCA Policy

Partners Coffee respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe that content on our Site infringes your copyright, please send a written notice to our designated agent containing the following:

• Your physical or electronic signature (or that of the authorized representative of the copyright owner)
• Identification of the copyrighted work you claim has been infringed
• The URL or specific location on our Site where the allegedly infringing material can be found
• Your name, mailing address, telephone number, and email address
• A statement that you have a good faith belief that the use is not authorized by the copyright
  owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf
  

Send DMCA notices to: hello@partnerscoffee.com with the subject line “DMCA Notice”, or by mail to Partners Coffee NYC Inc., 1115 Flushing Avenue, Brooklyn, NY 11237, Attn: Copyright Agent.

Upon receipt of a valid DMCA notice, we will remove or disable access to the allegedly infringing material promptly and notify the user who posted it. That user may submit a counter-notification if they believe the material was removed in error. Repeat infringers will have their accounts terminated.

 

23. Severability and Entire Agreement

If any provision of these Terms of Service is found to be illegal or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

These Terms of Service and our Privacy Policy constitute the entire agreement between you and Partners Coffee with respect to your use of the Site and supersede all prior agreements and understandings.

 

24. Changes to These Terms

Partners Coffee reserves the right to update these Terms of Service at any time. Changes will be posted to this page with an updated “Last updated” date. Material changes will be communicated by email or a prominent notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised terms.

 

25. Contact Us

If you have any questions about these Terms of Service, please contact us:

Partners Coffee
1115 Flushing Avenue
Brooklyn, NY 11237
United States

Email: hello@partnerscoffee.com

 

 

These Terms of Service were last reviewed on May 19, 2026. Partners Coffee recommends periodic review with qualified legal counsel to ensure ongoing compliance with applicable laws.