Due to high levels of ordering through our website, maxed capacity on national carriers (including USPS), and more caution applied to all procedures in response to COVID-19, customers should anticipate delays in receiving their orders. Some alleviating steps we've taken that are within our control are temporarily suspending overnight and next-day shipping option.
A selection of popular products are also temporarily out of stock and we expect inventory may fluctuate for a time as yet-unknown demands continue to apply pressure to our systems.
Know that our team is working diligently to provide you with the best experience we possibly can under these exceptional conditions we all find ourselves in. There’s nothing more important to us than the safety of our customers and community.
One thing customers can do to help us stay efficient is to avoid contacting our Customer Support team for order updates whenever possible. Thank you for your understanding and your partnership as we continue to serve you to the best of our ability.